Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly (name, email, company, project details) when you contact us, request a proposal, or use the client portal. We also collect technical data such as IP address, browser type, and usage analytics to operate and improve our services.
2. How We Use Your Information
To deliver engineering services, respond to inquiries, manage projects and invoices, communicate updates, secure our platform, and comply with legal obligations. We never sell your personal data.
3. Data Sharing
We share data only with vetted sub-processors required to deliver our services (cloud hosting, payment processing, email delivery), under strict confidentiality and data-processing agreements.
4. Data Retention
We retain client and project data for the duration of our engagement and up to 7 years afterward to satisfy tax, audit, and contractual requirements. You may request earlier deletion subject to legal limits.
5. Your Rights
Depending on your jurisdiction (GDPR, CCPA, and similar), you have the right to access, correct, export, or delete your personal data, and to object to certain processing. Contact privacy@10ftech.com to exercise these rights.
6. Security
We use encryption in transit and at rest, role-based access control, and continuous monitoring. See our Security page for details.
7. Contact
Questions about this policy? Email privacy@10ftech.com or reach us via the contact page.